Our warranty is simple..

Timber Doors

Engineered Solid    –  5 years

Solid Timber – Meranti, Accoya, Victorian Ash   –  5 years

As Is  –  No warranty

Aluminium Doors                                           

5 Year Warranty on Aluminium doors (excluding chips, scratches, fading & general wear & tear which has not been a result of the manufacturing process)

5 Year Warranty on Powder Coating (excluding chips, scratches, fading & general wear & tear which has not been a result of the manufacturing process)

5 Year Warranty on Rusting (excluding clawing)

12 Months Warranty on Moving Parts (excluding misuse that has not resulted from the manufacturing Process)

Broken Glass – No Warranty unless reported within 24 hours of Installation.

Fittings

Tracks   –   1 year

If faults on moving parts are reported after the 12-month warranty period, a service fee will be applicable, and the cost of the parts needed.