Our warranty is simple..
Timber Doors
Engineered Solid – 5 years
Solid Timber – Meranti, Accoya, Victorian Ash – 5 years
As Is – No warranty
Aluminium Doors
5 Year Warranty on Aluminium doors (excluding chips, scratches, fading & general wear & tear which has not been a result of the manufacturing process)
5 Year Warranty on Powder Coating (excluding chips, scratches, fading & general wear & tear which has not been a result of the manufacturing process)
5 Year Warranty on Rusting (excluding clawing)
12 Months Warranty on Moving Parts (excluding misuse that has not resulted from the manufacturing Process)
Broken Glass – No Warranty unless reported within 24 hours of Installation.
Fittings
Tracks – 1 year
If faults on moving parts are reported after the 12-month warranty period, a service fee will be applicable, and the cost of the parts needed.